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CONTACT INFORMATION
At PaintingsDIRECT.com you can feel confident that someone is there to help you.
Contact us by phone, e-mail, or fax. You will always receive a prompt reply.
CustomerSupport@PaintingsDIRECT.com
Tel: (212) 504-8151
Fax: (212) 214-0798
SHIPPING/DELIVERY OPTIONS:
In addition to insuring every work of art we ship, PaintingsDIRECT.com packs all artwork by hand using ample protective materials such as bubble-wrap and multiple layers of corrugated cardboard. We offer three shipping options: Express (2 weeks), Regular (3 week) and Economy (4 week) service. A 'shipment in progress' e-mail is sent to customers with a link to the tracking report so you always know where your package is.
10-DAY MONEY BACK GUARANTEE:
Our 10-Day return policy makes purchasing artworks on PaintingsDIRECT.com virtually risk-free. If you are not satisfied with your artwork for any reason, simply return it using the original packaging and the pre-printed airway bill included with each artwork. You'll be charged for one-way shipping, but we'll pay for the return.
CERTIFICATE OF AUTHENTICITY:
When you purchase something from PaintingsDIRECT.com, you can be confident with your selection. All artists have been juried by our curatorial department and each artwork is sold with a certificate of authenticity.
PRIVACY POLICY:
Our site is absolutely secure and private. Payment processing complies with the highest privacy regulations as required by Cybercash, one of the most trusted on-line payment companies in existence. And we never release your information to anyone, ever!
Cookies are used on PaintingsDIRECT.com only when you create a gallery using MyGallery. Otherwise, we are cookie-free!
FAQ:
Read what others have said about PaintingsDIRECT.com and the wonderful experience of purchasing artwork online.
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