PaintingsDIRECT.com - New User Guide

What is PaintingsDIRECT.com?

PaintingsDIRECT.com is the revolutionary way to find and buy original artworks.

We represent many established artists from around the world with thousands of paintings available for you to purchase.

Our Purchase Process

PaintingsDIRECT.com's vision is to establish a link between painters and art lovers. In order to achieve this vision, we deal directly with the artists. When you order from us, we contact the artist and work with him/her to deliver the painting to you. This is a very customized process that guarantees the authenticity of the paintings and the best service possible.

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FREQUENTLY ASKED QUESTIONS

How does PaintingsDIRECT.com work?
We have a database of several thousand contemporary paintings. Our powerful search engine ensures the most convenient and fastest way to find a painting. The results given are based on only specifications you provide. If you see a painting that you like, you can enlarge it, obtain information and learn about the artist.

We offer the Cybercash purchasing process for online sales. PaintingsDIRECT.com immediately contacts the painter and has the painting shipped out the next business day. Depending on the shipment method you choose, the painting arrives within two (2) to four (4) weeks.

What's the fastest way to find a specific painting?
For a specific type of painting, the FIND PAINTING area of the site is where you want to be. There you can specify price, size, painter, etc. To optimize your search effort, we advise you specify only the most important criteria. If you know the name of the painter you can go directly to FIND ARTIST and make your selection.

What forms of payment do you accept?
Every painting on our site is for sale. We accept American Express, Visa and Mastercard. Authorization takes only a minute. When the purchase is complete, we keep you updated via electronic mail on delivery progress until you receive the actual painting.

How much does PaintingsDIRECT.com charge to ship?
We offer three (3) options for shipping and handling. These options vary based on time of delivery and your geographic location. For more information, please contact us at customersupport@paintingsdirect.com or (212) 504-8151.

What is your return policy?
If for any reason you decide not to keep a painting, you have ten (10) days - from the day you receive the painting - to inform Customer Support at (212) 504-8151 to arrange pick-up. You will be reimbursed for the full value of the painting minus the shipping cost. The return shipment is free.

If you still have unanswered questions, please contact us directly.

customersupport@paintingsdirect.com

(212) 504-8151